Privacy Policy

Last updated: March 2025

BUSYNETPORTAL ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

When you interact with us, we may collect the following personal information:

  • Name, email address, phone number
  • Company name and business address
  • Job title and role within your organization
  • Information you provide via contact forms, demo requests, or surveys

Usage Data

We automatically collect certain information when you use our platform, including:

  • Log data (IP address, browser type, pages visited, time spent)
  • Device information (device type, operating system)
  • Cookies and similar tracking technologies

BUSY Accounting Data

When you connect your BUSY Accounting Software, we process your accounting data solely to provide analytics, dashboards, and reporting services. We do not store your raw BUSY database — only processed, aggregated analytics results. Your data is encrypted in transit and at rest.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our analytics and reporting services
  • To improve and personalize your experience on our platform
  • To communicate with you about products, services, and updates
  • To respond to your inquiries and provide customer support
  • To monitor usage patterns and detect security issues
  • To comply with legal obligations

3. Data Sharing & Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our platform, hosting data, and sending communications (all bound by data protection agreements)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS 1.3) and at rest (AES-256), access controls, regular security audits, and SOC 2 Type II compliant infrastructure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you cancel your account, we will delete your personal data within 90 days, except where we are required to retain it for legal or accounting purposes. Your BUSY analytics data (processed results) is deleted within 30 days of account cancellation.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a machine-readable format
  • Objection: Object to certain processing activities
  • Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@busynotify.in.

7. Cookies

We use cookies and similar technologies to collect usage data and improve your experience. You can control cookie settings through your browser. Essential cookies are necessary for the platform to function and cannot be disabled. Analytics and marketing cookies are optional and can be opted out of.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

BUSYNETPORTAL
Email: support@busynotify.in
Address: 131, C21 Mall, Ujjain, 456010 India